Our leads come from the wrong audience. Rank for the buyers you want.
Enquiries arrive, but they’re too small, in the wrong country or looking for something you don’t sell. That’s usually a targeting problem in your pages and queries.
- Many enquiries outside your target size or budget
- Leads from countries you don’t serve
- Requests for services you don’t offer
- Sales spends time filtering, not selling
Three checks you can run today
Each takes minutes. Together they tell you whether this page is about your problem.
- Read 20 recent leadsWhich page did each come from, and what query brought them?
- Check country splitOrganic traffic by country vs where you sell.
- Read your top pages as a buyerDo they say who you are for, and who you aren’t?
Enquiry qualification rubric
Classify real enquiries by service fit, geography, budget suitability and the page that generated them.
| Situation to check | Proposed scope | Boundary |
|---|---|---|
| Read 20 recent leads | Which page did each come from, and what query brought them? A recurring mismatch in service area calls for clearer eligibility information before increasing visits. | An inferred search query is not a known query when the analytics system does not expose it. |
| Check country split | Organic traffic by country vs where you sell. | Keep an unchanged comparison sample so this check can distinguish the proposed cause from unrelated variation. |
| Broad queries | Rankings for generic terms that attract everyone. | Treat this as a hypothesis until the affected URL or account evidence supports it. |
| Ready to commission a fix | Agree qualification categories with sales and retain anonymised examples with explicit unknown source fields. | [CONFIRM: access, scope, owner, fee and review date before work begins.] |
Enquiry qualification rubric
Illustrative blank specification. This is a diagnostic structure, not a client result.
- Affected population
- Classify real enquiries by service fit, geography, budget suitability and the page that generated them.
- Decisive observation
- A recurring mismatch in service area calls for clearer eligibility information before increasing visits.
- Alternative explanation
- An inferred search query is not a known query when the analytics system does not expose it.
- Acceptance evidence
- Agree qualification categories with sales and retain anonymised examples with explicit unknown source fields.
- Supporting check
- Do they say who you are for, and who you aren’t?
- Approval
- [CONFIRM: accountable owner and authorised next step.]
What the first handover should make clear
- Classify real enquiries by service fit, geography, budget suitability and the page that generated them.
- A recurring mismatch in service area calls for clearer eligibility information before increasing visits.
- Agree qualification categories with sales and retain anonymised examples with explicit unknown source fields.
- The original observations, unresolved questions and any client access needed for the next scope.
What usually causes it
In the order we usually check them. Most cases have more than one.
- Broad queriesRankings for generic terms that attract everyone.
- No qualifying informationNo prices, minimums or audience stated.
- Wrong marketsInternational traffic without local pages.
- Free-intent content“Free”, “DIY” or “template” searches.
- One form for everyoneNo way for buyers to qualify themselves.
How we fix it
Four steps, in order. You see the evidence and the plan before anything changes on your site.
- Step 01Define the right leadSize, market and need, agreed with sales.
- Step 02Retarget pagesContent and queries aimed at that buyer.
- Step 03Qualify on the pagePrices, minimums and fit stated clearly.
- Step 04Track lead qualityQualified leads by source, monthly.
Services that fix it
Starting prices in USD. TopClick is not VAT-registered. Scope and price in writing before work starts.
Questions about this problem
01Won’t stating prices scare people away?
It scares away the wrong people, which is the point. Ranges or “from” prices are usually enough.
02Can we target only certain countries?
Yes, with local pages, hreflang and local signals for the markets you serve.
03Where do we start?
With the free snapshot: we check your site for this problem, confirm the likely cause and send a written first scope with a price.
Check your site for this
- 1Send your site — we confirm the cause and where we would start
- 2We check search and AI visibility
- 3PDF by email: five website problems and AI visibility, within two business days of receiving your website URL
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